1) Services
We provide creative audio services such as mastering, production, and custom cue packs (“Services”). Specific scope, pricing, delivery dates, and revision limits are defined in a written quote, invoice, email confirmation, or project brief (“Order”).
2) Quotes, Payments, and Delivery
- Payment timing: Unless stated otherwise in the Order, payment is due before final delivery.
- Deposits: Some projects require a non-refundable deposit to begin work (stated in the Order).
- Delivery: Delivery timelines are estimates and depend on your responsiveness and asset delivery (stems, references, notes).
3) Revisions and Change Requests
- The Order specifies included revisions. Additional revisions or scope changes may incur additional fees.
- Major changes (new arrangement, re-recording, new direction) may be treated as a new scope.
4) Client Responsibilities (Clean Rights)
- You confirm you have all necessary rights to any audio, stems, samples, vocals, or third-party materials you provide.
- You agree not to submit infringing, illegal, or unauthorized content.
- If your materials trigger claims or disputes, you are responsible for resolving them.
5) Ownership and Intellectual Property
- Your underlying materials: You retain ownership of what you provide to us.
- Deliverables: Upon full payment, you receive the deliverables described in the Order (masters, mixes, stems, cutdowns, etc.).
- Tools and methods: We retain ownership of our templates, presets, workflows, and non-deliverable know-how.
- Work-for-hire / assignment: If the Order specifies work-for-hire or assignment, ownership transfers per that written agreement (where permitted by law).
6) Portfolio Use
Unless you explicitly request confidentiality in writing, you grant us permission to reference the project in a private portfolio. Public posting requires your written approval.
7) No Guarantees
We do not guarantee outcomes such as streams, placements, revenue, virality, or sync acceptance. We provide creative services and deliverables.
8) Refunds and Cancellations
Refund rules are defined in our Refund Policy, incorporated by reference.
9) Website Use
- You agree not to misuse the site, attempt unauthorized access, or interfere with operations.
- We may modify or discontinue the site at any time.
10) Limitation of Liability
To the fullest extent permitted by law, our liability for any claim related to the Services or site is limited to the amounts you paid us for the specific Order giving rise to the claim. We are not liable for indirect or consequential damages (lost profits, lost opportunities, etc.).
11) Indemnity
You agree to indemnify and hold us harmless from claims arising out of your materials, your misuse of deliverables, or your breach of these Terms.
12) Privacy
Our Privacy Policy explains how we handle personal information, including newsletter signups.
13) Disputes, Governing Law
Governing law: [Your State/Country]. Venue: [Your County/State]. (Replace this section with your actual jurisdiction or counsel’s guidance.)
14) Contact
Mystery Song — Email: info@mysterysongmusic.com